Riley Chen — Interaction Design
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Early wireframes and user flows

The Challenge

Process

Research

Facilitated analysis of 50K usage sessions, resulting in validated insights and team alignment.

Exploration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Outcomes

40% improvement in task completion. Since shipping, we've measured 35% reduction in support volume.

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Shipping quality design requires collaboration and iteration. This piece explores why . The implications matter for teams and organizations.

Key Takeaway

Whether you're shipping your product, this mindset resonates.